At Securafy, our team of IT professionals is dedicated to one mission: keeping your business secure, connected, and compliant. With decades of experience in the IT and cybersecurity space, we deliver personalized and proactive support to businesses across Ohio and beyond. Get to know the specialists who work around the clock to ensure your systems run smoothly, your data is protected, and your company meets compliance standards.
At Securafy, we operate based on six core values that shape how we serve our clients and innovate within the IT industry:
These values guide every action we take, whether we’re managing your network security or implementing an IT solution that propels your business forward.
Our leadership team combines IT expertise and business strategy with a shared passion for innovation, cybersecurity, and customer success. Together, they play a critical role in guiding Securafy's strategic direction and keeping our clients at the forefront of cybersecurity.
Randy Hall is the CEO and Founder of Securafy Inc. With over 40 years of experience in the IT industry, Randy has held various roles such as network engineer, security engineer, solutions expert, and chief information officer.
Throughout his career, Randy has founded a national depot repair center named Haltronics Inc, as well as started and sold a number of managed service companies like Worldlan Technology and One World Technology. He has also acquired several smaller companies before founding Securafy Inc, a Managed Security Services Company specializing in cybersecurity, compliance, risk management, and managed services.
Randy is a frequent speaker and instructor at national IT events, having worked with thousands of businesses across several continents, ranging from startups and small to medium-sized businesses to large enterprises and the US government.
Securafy Inc, as a Managed Security Service Provider, serves central Ohio to Northern Ohio, with offices in Columbus and Cleveland. The company specializes in cybersecurity and compliance, focusing on CIS, NIST, CMMC, PCI, and HIPAA compliance.
Outside of work, Randy is passionate about boating and can often be found enjoying his 38-foot Chris Craft on Lake Erie.
Rodney Hall serves as the President and Operations Manager at Securafy Inc., overseeing the service department operations, customer relationships, and security. With nearly 17 years of experience in managing IT teams, Rodney brings a wealth of expertise to his role.
In his previous roles, Rodney managed several IT teams for Cerner ITWork site located at Southwest General Health Care, where he provided leadership on IT policy and oversight for healthcare information governance, compliance, departmental policy, clinical Imaging, telemetry integration solutions, security, and finance systems. He specializes in compliance and security, with a focus on adapting to new changes and requirements.
Rodney's key skills include the ability to adapt to new changes and requirements, along with a strong commitment to continuous learning and research in cybersecurity. He believes that educating clients is just as important as staying updated with cybersecurity threats.
At Securafy, Rodney contributes to the company's mission by managing the service team and bringing new solutions and automation to help keep customers secure online anywhere and anytime. He has led notable projects in rolling out security and compliance solutions for hospitals and managing PCI compliance projects for multiple clients.
Outside of work, Rodney enjoys home improvement, woodworking, and dirt bike riding. His personal and professional goal is to provide the best possible security for his customers and help them meet their compliance needs.
Contact Rodney at Rod.Hall@Securafy.com or through his Calendly link https://calendly.com/rod-hall for inquiries or to discuss security and compliance solutions for your business.
With a focus on secure, reliable, and optimized IT performance, our certified IT professionals and client success specialists bring a high level of expertise and commitment to every client. They handle complex challenges across cybersecurity, network management, and cloud solutions, ensuring your technology works seamlessly and efficiently.
Brandon Hall holds the position of Service Manager at Securafy Inc., where he plays a critical role in ensuring smooth operations and exceptional service delivery to clients. His responsibilities encompass managing all incoming calls, client-submitted tickets, technician schedules, onsite work, TR installs, and scheduling for client onsite project work.
With a specialization in maintaining client relationships, Brandon excels in fostering positive connections and providing top-notch support to clients. He believes in treating clients with the same respect and consideration that he would expect in return. Additionally, Brandon values and respects his fellow employees, understanding the importance of a supportive and collaborative work environment.
Brandon's work philosophy revolves around the golden rule: treating clients as he would like to be treated. He believes that building strong relationships based on trust and mutual respect is key to delivering exceptional service and ensuring client satisfaction.
As the Service Manager at Securafy, Brandon is committed to upholding these principles and ensuring that both clients and fellow employees feel valued and respected in every interaction.
Tom Bak serves as a Level 2 Network Support Specialist at Securafy, where he diligently addresses the IT and security needs of small and mid-sized businesses. With a solid background as a desktop technician for local hospitals and schools, Tom brings 13 years of expertise in troubleshooting technical issues. Certified as an A+, Net+, and Microsoft Certified Professional, he specializes in Microsoft products, servers, and various third-party applications.
Tom's approach to cybersecurity is comprehensive, focusing on 360-degree solutions to anticipate, prevent, protect, detect, respond, and recover from threats. He has significantly contributed to Securafy’s mission by implementing firewall and network infrastructure solutions for a U.S.-based company supporting sales teams in the UK and Ireland. A local sports fan, Tom is dedicated to acquiring advanced technical skills, mastering security tools, and understanding various attack vectors to enhance his professional growth in the IT and cybersecurity field.
Justin Swickard serves as a Network Administrator at Securafy, where he plays a crucial role in resolving technical issues and ensuring efficient problem resolution. With over 16 years of experience in Information Technology, Justin brings a wealth of expertise to the team. As a Level 2 Network Administrator, his responsibilities include maintaining network infrastructure, ensuring optimal performance, and addressing any network-related challenges promptly. Justin's extensive experience and deep understanding of IT systems enable him to effectively support Securafy’s mission to provide robust and reliable technical solutions to Business Owners.
Ralph Laurence Reyes is a dedicated Microsoft 365 Specialist at Securafy Inc., leveraging his expertise to provide tailored recommendations and streamline processes related to Microsoft 365 for clients. With a focus on optimizing efficiency and security, Ralph plays a crucial role in ensuring that businesses can harness the full potential of Microsoft 365.
With a background as a Microsoft 365 Specialist, Ralph brings a wealth of experience and knowledge to his current role. He holds several certifications, including Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Teams Administrator Associate (MS 700), Microsoft Azure Fundamentals Certified (AZ 900), Microsoft 365 Fundamentals Certified (MS 900), and Microsoft Security, Compliance, and Identity Fundamentals (SC 900).
Ralph's key skills include adaptability, excellent listening skills, leadership, reliability, and being highly trainable. He excels in written and verbal communication, multitasking, and personal financial planning/management. Ralph's work philosophy emphasizes continuous learning as the key to success in the ever-evolving field of IT and cybersecurity.
Outside of work, Ralph is a musician, rider/driver, and enjoys video editing/compiling. He is passionate about travel, great food, financial literacy, and table tennis. In his professional endeavors, Ralph aspires to become a System Administrator and aims to acquire more certifications relevant to his career.
Ralph's approach to cybersecurity aligns with Securafy's mission and goals, focusing on building and maintaining strong client relationships through his expertise and dedication to excellence.
Mark Zerna is a dedicated Helpdesk Technician at Securafy, providing comprehensive support for mobile, desktop, and server issues both on-site and remotely. With a background in MSP roles and extensive experience as an IT Service Desk Engineer and Technical Support Representative, Mark excels in user account management, Active Directory, and O365 administration. His technical proficiency, customer-centric approach, and adaptability make him a valuable asset to Securafy.
Committed to client satisfaction, Mark actively listens to client needs, ensuring efficient problem resolution to minimize disruptions. His notable projects include a full cloud account migration in Azure Active Directory and implementing MFA security keys for a home care support client. Outside of work, Mark enjoys family time, watching movies and TV series, listening to music, and playing computer games. He aims to become a SOC analyst or a cloud cybersecurity analyst in the future, leveraging his deep understanding of cybersecurity best practices and threat landscapes.
At Securafy, our Marketing Team is dedicated to empowering businesses with practical insights and valuable resources on cybersecurity, compliance, and technology solutions. Through thoughtfully crafted content and one-on-one consultations, we offer businesses the tools they need to navigate the digital landscape confidently.
Jillian Oco is the Marketing Director for Securafy Inc. With over a decade of experience leading global marketing teams and high-stakes projects, Jillian brings seasoned digital marketing expertise to Securafy. As Marketing Director, she oversees all marketing initiatives, with a strong focus on SEO, SMM, EDM, and brand strategy. HubSpot certified and holding multiple industry credentials (IIDM, Google, Meta, and more), Jillian is adept at creating impactful campaigns that resonate across digital channels.
Her role at Securafy extends beyond strategy—she’s deeply involved in planning, organizing, and cross-functional collaboration to ensure alignment across teams. Known for her analytical mindset, Jillian keeps performance metrics front and center, leveraging data to guide continuous improvement and innovation. As a certified digital marketing strategist, she leverages expertise in brand management, campaign planning, and content strategy to meet Securafy's evolving needs.
Having traveled extensively across Asia, Jillian has found her home on the coast of the Philippines, where she balances her city roots with a love for the ocean. Grounded and adaptable, she’s dedicated to empowering businesses with strategic insights and practical solutions that support sustainable growth.
Augusto De Los Santos Jr. (Sky) is the Lead Manager at Securafy, specializing in optimizing lead management, pipeline processes, and CRM workflows to support strategic growth initiatives. With a focus on targeted lead generation and nurturing, Sky leverages CRM proficiency, workflow automation, and data-driven insights to enhance conversion rates and ensure streamlined alignment between marketing and sales.
Previously, Sky served as a Technical Support Supervisor for a prominent U.S. telecom company, where he developed a strong foundation in team management and customer support. His work involved overseeing the installation and troubleshooting of home security systems, honing his technical and client-service skills. Today, he applies this experience to Securafy, where he leads initiatives in lead qualification, data analysis, and pipeline efficiency, always with a commitment to enhancing the client journey.
Sky’s proactive approach to client relationships is anchored in clear communication, trust-building, and exceptional service. Outside of work, he enjoys gaming with his child on the PS5 and actively contributes to his community through organizing projects and leading feeding programs.
Natalie Juntado is Securafy's Digital Marketing Manager, focused on expanding the company’s brand reach and engagement. With experience in SEO, PPC, SEM, and content management, she drives Securafy's digital presence through strategic, data-driven campaigns. She’s skilled in content strategy, social media, email marketing, and performance tracking for ongoing improvement.
Certified in Google Ads and Six Sigma Project Management, Natalie is committed to excellence, adaptability, and integrity. She combines her proficiency in SEO, campaign management, and content strategy to drive impactful results. In her previous role, she also founded a community for individuals with chronic illnesses, providing access to free medical consultations and supplements—a testament to her dedication to positive change.
Outside of work, Natalie is an avid badminton and tennis player, enjoys mountain road trips, and is driven to deepen her understanding of cybersecurity to support Securafy's mission. Her analytical approach and community-focused mindset make her a valuable contributor to Securafy's growth and client success.
Jose Delos Reyes is the Senior Multimedia Designer at Securafy Inc., where he combines creativity with technical skills to elevate the company’s visual presence. With expertise in graphic design, video production, and branding, Jose plays an essential role in defining and maintaining Securafy's visual identity across digital platforms.
Bringing years of experience in design, branding, and Web UI, Jose is proficient in industry-standard design software and specializes in motion graphics, video editing, and producing branded resource documents. His work ensures brand consistency while effectively communicating complex ideas through visually compelling designs that resonate with Securafy's target audience.
Known for his attention to detail and collaborative approach, Jose is dedicated to continuous learning and innovation. At Securafy, he works on a variety of projects, from website assets to ad hoc branding requests, that contribute to the company’s goals and strengthen its market position.
Outside the office, Jose enjoys surfing, music, and exploring new creative pursuits, which fuel his passion for design and inspire his work at Securafy.
Richmond Cariaga is the Web & UX Manager at Securafy Inc., bringing a blend of technical expertise and a user-centered approach to managing our online presence. With a strong foundation in front-end development, CRM optimization, and CMS management, he ensures that Securafy's website not only functions seamlessly but also provides an intuitive and engaging experience for our users. Richmond's work spans website development and maintenance, UX/UI design, and HubSpot integration, making him an integral part of creating a responsive and optimized digital platform for our clients.
Rich is proficient in web development languages and backend management, enabling him to streamline performance and maintain brand consistency across all digital touchpoints. His attention to responsive design and performance optimization ensures that our website meets the evolving needs of users while staying aligned with Securafy's brand standards.
Outside of work, Richmond enjoys road trips with his family, drawing inspiration from nature for his creative projects. He's also a gaming enthusiast, finding it a great way to unwind and stay connected with friends.
Robert Bakula is the Business Development Representative at Securafy Inc., after more than 20 years in Las Vegas, Robert recently returned to Ohio, bringing with him an impressive 24-year background in Sales and Business Development. A seasoned professional, he has built a reputation as a top producer and earned multiple CEO awards during his time with AT&T. Known for his strategic insight and innovative problem-solving abilities, Robert has consistently demonstrated his capacity to drive results in competitive environments.
Robert’s expertise extends beyond sales; he excels at aligning business solutions with the unique needs of each client. His approach combines a deep understanding of industry trends with a collaborative spirit, enabling him to craft strategies that not only meet but exceed client expectations. His commitment to fostering strong client relationships is built on open communication, trust, and an unwavering dedication to client success.
At Securafy, Robert’s extensive industry knowledge and dedication to excellence make him an invaluable asset to our team. His role is pivotal in helping clients identify their business needs and implementing solutions that support growth and security. Robert’s passion for delivering tailored, impactful solutions supports Securafy’s mission to empower businesses with secure and reliable IT systems.
Our team is ready to help your business thrive through secure, efficient, and scalable IT solutions. Whether you’re looking for comprehensive cybersecurity services or need a specialized support plan, Securafy has the expertise and tools to meet your needs.