Struggling with unreliable I.T. systems? For over 30 years, Securafy has been the trusted provider of Managed IT Services in Ohio, offering 24/7 support and full management of your IT infrastructure to keep your business secure, compliant, and operationally efficient—without the need for an in-house team.
We offer three customized packages for managed IT services: Essential-CARE, Secure-CARE, and Complete-CARE, designed to fit varying business needs. The comparison below provides a preview of the services included:
SELECT YOUR MANAGED SERVICES PACKAGE | ||||
---|---|---|---|---|
Plan Description | No Plan | Essential-CARE 2025 |
Secure-CARE 2025 |
Complete-CARE 2025 |
Our Guarantees | ||||
Information Privacy Guarantee | Included | ✓ | ✓ | ✓ |
On-Site On-Time Guarantee | ✓ | ✓ | ✓ | |
Make Things Right If We Fall Short Guarantee | ✓ | ✓ | ✓ | |
Meet Service Level Agreement Guarantee | ✓ | ✓ | ✓ | |
100% Satisfaction Guarantee | ✓ | ✓ | ✓ | |
Try Us Before You Commit | ✓ | ✓ | ✓ | |
Pay Out Your Existing Provider’s Contract * | ✓ | ✓ | ✓ | |
Never Leave a Service Voicemail Guarantee | ✓ | ✓ | ||
30-Day Money Back Guarantee | ✓ | ✓ | ||
Proactive Account Management | ||||
Weekly Tech Tips | ✓ | ✓ | ✓ | |
Weekly Cyber Security Awareness | ✓ | ✓ | ✓ | |
Payment & Invoice Portal | ✓ | ✓ | ✓ | |
Self Service Portal | ✓ | ✓ | ✓ | |
Monthly Cyber Security Newsletter | ✓ | ✓ | ✓ | |
Technology Business Reviews | ✓ | ✓ | ✓ | |
Monthly Executive Summary Report | ✓ | ✓ | ✓ | |
Quarterly Security Assessments | ✓ | ✓ | ✓ | |
Client Relationship Manager | ✓ | ✓ | ✓ | |
Support Services | ||||
Remote Help Desk Support Monday – Friday, 7:00 a.m. – 6:00 p.m. |
Not Available | ✓ | ✓ | ✓ |
Hourly On-Site Rate for Services & Support Monday – Friday, 7:00 a.m. – 6:00 p.m. |
*request pricing | *request pricing | ✓ | ✓ |
After-Hours And Weekend Support Monday – Friday, 6:00 p.m. - 10:00 p.m. Saturday – Sunday, 8:00 a.m. –10:00 p.m. |
Not Available | *request pricing | *request pricing | *request pricing |
Holiday Support and Other After-Hours | Not Available | *request pricing | *request pricing | *request pricing |
Remote Emergency Response Time – Business Hours | As Available | 4 Hours | 2 Hours | 1 Hour |
On-Site Emergency Response Time – Business Hours | As Available | As Available | Same Day | Same Day |
Pricing available upon request or you can request a customized proposal here: Request a Quote.
Securafy's team has been instrumental in keeping our business secure and running smoothly. Their response time is unmatched, and their proactive approach has saved us countless hours of downtime.
Fast Response Time: Guaranteed emergency response within one hour.
Decades of Experience: Over 30 years in the industry, staffed with certified experts.
24/7 Support: Around-the-clock IT support for minimizing downtime.
Proactive IT Management: We monitor your systems to prevent issues before they affect your business.
Clear Communication: We provide plain-English explanations, so you’re always informed.
Data Breaches: Outdated or unmanaged I.T. systems increase the risk of cyberattacks.
Operational Delays: Slow and unreliable I.T. services lead to recurring disruptions.
Financial Impact: Downtime and security breaches result in significant revenue losses.
At Securafy, we understand that each industry has its own set of IT challenges. Our Managed IT Services are custom-built to meet the specific needs of your business, ensuring compliance, security, and operational efficiency. We proudly serve the following industries with expert solutions:
Industry | Manages IT Services Offered |
---|---|
Legal Firms | Safeguard confidential client data and ensure your firm complies with all relevant industry regulations. |
Healthcare Providers | Maintain HIPAA compliance and protect patient information with our proactive IT support. |
Manufacturing Companies | Secure your production lines and operational technology with industry-focused IT management. |
Accounting Firms | Keep financial data protected and ensure smooth IT operations, so you can focus on your clients. |
Financial Institutions | From banks to investment firms, we offer robust IT solutions to safeguard your financial data. |
Real Estate Professionals | Ensure your systems are secure and reliable, so you can stay focused on closing deals. |
Securafy is your trusted IT partner across Northeast Ohio and the Columbus Metropolitan Area. We provide specialized Managed IT Services in various locations, offering local support with global expertise. Whether you’re located in a busy city or a quieter county, our IT solutions are tailored to meet your business’s specific needs.
Location | Managed IT Services Provided |
---|---|
Painesville | Supporting SMBs with tailored IT solutions that keep your business running efficiently. |
Akron | Providing expert IT management to help Akron businesses optimize their infrastructure. |
Cleveland | Ensuring Cleveland companies stay ahead with proactive, secure IT systems and support. |
Medina | Delivering professional IT solutions to meet the unique needs of businesses in Medina. |
Columbus Metropolitan Area | Providing IT services for Delaware, Fairfield, Franklin, Hocking, Licking, Madison, Morrow, Perry, Pickaway, and Union counties. |
Not located in one of these areas? No problem! We also offer Remote IT Services for businesses across the country, including IT Consulting, Remote Computer Repair, and Hourly IT Support, ensuring you receive the expert assistance you need no matter where your business is located.