Welcome to the Securafy Support Center

At Securafy, we understand how critical fast I.T support is for maintaining smooth business operations.

Our Support Center offers prompt, expert assistance for both ongoing clients and businesses seeking one-time or urgent I.T support.

Whether you're facing a system issue, require urgent repairs, or need remote assistance, our team is here to help you keep your business running securely and efficiently.

Priority Support for Our Valued Partners

As one of our valued partners, your business is our top priority. We understand that your time is critical, and that’s why we’re here to offer immediate, expert support whenever you need it. Whether it's a technical issue or assistance with your services, our dedicated team is ready to resolve any concerns quickly to keep your business running smoothly.

Remote Desktop

Quickly access real-time assistance from our IT experts. Connect with a technician to troubleshoot and resolve your technical issues seamlessly.

Connect with a Technician Now

Client Ticket Portal

Submit a request, track your ticket status, and communicate with our team for updates on your ongoing cases.

Submit & Track Your Request

Contact Accounting Team

Get quick answers to your billing and accounting inquiries. Our team is here to assist with all your financial-related questions.

Resolve Billing Questions Today

Securafy Hotline

For urgent technical issues, our team is ready to provide immediate support and ensure your critical operations stay on track.

Get Immediate Assistance

Immediate Answers & Resources at Your Fingertips

Our comprehensive resources can help guide you through everything from basic troubleshooting to advanced cybersecurity strategies.

Knowledge Hub: Stay up to date with our latest articles covering insights on cybersecurity trends, tips for preventing cyber attacks and ransomware, and strategies to safeguard your digital assets.

Visit Knowledge Hub

Resource Library: Explore comprehensive, free I.T guides to enhance your business operations and cybersecurity strategies. Access our monthly Securafy Times newsletter for expert insights, infographics on major security breaches, and official Securafy resources.

Access Free Expert Resources

Ask the Expert: Have a question but not sure where to turn? Our in-house IT and cybersecurity experts provide practical insights on frequently asked topics, offering expert advice to keep you secure, efficient, and ahead of the curve.

Get Answers From the Experts

Price Quote: Have questions about our services and pricing? If you're looking for tailored solutions, request a custom proposal by visiting our Price Quote Page. Get detailed insights on how our services can support your business.

Request A Custom Price Quote

Remote I.T. Services for One-Time or Urgent Support

Not currently partnered with us but need expert I.T. help now?

Securafy offers remote I.T. services designed to assist businesses with specialized or urgent needs, even if you don't have an existing contract. Our team provides fast, secure, and efficient solutions, from troubleshooting and system monitoring to quick fixes, ensuring your business stays operational without the need for onsite intervention.

These services are ideal for small to medium-sized businesses looking for immediate assistance. We work remotely to minimize downtime and ensure that issues are resolved quickly.

LEARN MORE ABOUT REMOTE I.T. SERVICES

Media Inquiries & Brand Resources

If you’re in need of official resources or brand assets for accurate coverage of Securafy’s cybersecurity solutions, we invite you to explore our Resource Library. Here, you’ll find a wide range of partner resources, including brand guidelines, and other assets essential for media coverage or collaborative marketing efforts.

We are always open to providing information or facilitating partnerships for media outlets and collaborators interested in our work.

Request Media Resources

Guest Blogging & Link Exchange

Interested in partnering with us for guest blogging or link exchange?

Do you have fresh perspectives, industry insights, or case studies to share? Securafy invites cybersecurity experts, researchers, and thought leaders to contribute to our platform. We welcome articles, opinion pieces, and collaborative content that offer value to the cybersecurity community.

Our focus is on market trends, innovative strategies, and actionable insights to help SMBs strengthen their I.T. infrastructure. Contributions should remain product- and vendor-neutral, spotlighting thought leadership rather than specific solutions.

email our editors

15-Minute Strategy Call

Time-sensitive but less urgent needs?

We encourage you to book a 15-minute strategy call with one of our experts. This allows us to discuss your specific requirements and ensure you're receiving the right level of I.T. support.

BOOK A 15-minute CONSULTATION